Contact information

Store Information

8BitDo is operated by Chapman Lane.

Last updated: September 22, 2026

This policy separates customer responsibilities from the services we provide.

Responsibilities and services

Contact details

Email: support@best8bitdo.it.com
Phone: +17193939622
Business address: 2910 S Academy Blvd, Colorado Springs, Colorado, 80916, United States

Order support

Please include the order number and a clear description of the question. For damaged, defective, incorrect, or missing items, include useful photos when available so the support team can review the order accurately.

Business identity

Chapman Lane operates the brand and online store at best8bitdo.it.com. The domain, support channel, and business details on this page are the official public contact points for this storefront.

Returns and delivery questions

Do not send returns before receiving approved instructions and confirming the address in our Return and Refund Policy. Shipping estimates, carrier details, and delivery costs are published in our Shipping Policy and at checkout.

Business hours

Our published support availability is Weekdays 9 AM to 5 PM. Messages received outside those hours are reviewed on the next business day, excluding public holidays.

How we respond

Contact support@best8bitdo.it.com or +17193939622. We use the information supplied only to identify the request, review the relevant order, and provide a response. Sensitive payment credentials should never be sent by email.