Contact information
Store Information
8BitDo is operated by Chapman Lane.
Last updated: September 22, 2026
This policy separates customer responsibilities from the services we provide.
Responsibilities and services
Contact details
Email: support@best8bitdo.it.com
Phone: +17193939622
Business address: 2910 S Academy Blvd, Colorado Springs, Colorado, 80916, United States
Order support
Please include the order number and a clear description of the question. For damaged, defective, incorrect, or missing items, include useful photos when available so the support team can review the order accurately.
Business identity
Chapman Lane operates the brand and online store at best8bitdo.it.com. The domain, support channel, and business details on this page are the official public contact points for this storefront.
Returns and delivery questions
Do not send returns before receiving approved instructions and confirming the address in our Return and Refund Policy. Shipping estimates, carrier details, and delivery costs are published in our Shipping Policy and at checkout.
Business hours
Our published support availability is Weekdays 9 AM to 5 PM. Messages received outside those hours are reviewed on the next business day, excluding public holidays.
How we respond
Contact support@best8bitdo.it.com or +17193939622. We use the information supplied only to identify the request, review the relevant order, and provide a response. Sensitive payment credentials should never be sent by email.
